Coronavirus (COVID-19)
Member Information

Effective Wednesday, November 18, we will be limiting the number of members in our branches to protect our employees, members, and communities. Branches are open and serving members but at reduced capacity; so you may experience increased wait times. If you don't need to visit a branch, you can contact us via our Call Center, Live Chat or Video Chat. Please remember when visiting a branch to wear a mask.

Call Center Hours: Monday - Friday, 7:00 a.m. - 9:00 p.m. and Saturday, 9:00 a.m. - 5:00 p.m. Please contact us at 800-678-4968.

Live Chat Hours: Monday - Friday, 8:00 a.m. - 7:00 p.m. and Saturday, 9:00 a.m. - 5:00 p.m.

Branch Hours: Please see full list of branch hours and service options below. Lobby walk-in appointments are also now available.

Branch services and hours have been modified, see further information below. Please note, wait times may be longer than usual due to a higher number of requests.

Auburn Hills:
Drives: Unavailable (no drives at branch)
Appointment and Lobby Walk-In Hours:
Monday - Thursday, 9:00 a.m. - 5:30 p.m.; Friday, 9:00 a.m. - 6:00 p.m.; Saturday, 9:00 a.m. - 3:00 p.m.
ATMs: Available 24/7

Berkley:
Appointment and Lobby Walk-In Hours:
Monday - Thursday, 9:00 a.m. - 5:30 p.m.; Friday, 9:00 a.m. - 6 p.m.; Saturday 9:00 a.m. - 3:00 p.m
Video Teller: Available Monday - Friday, 8:00 a.m. - 6:00 p.m.; Saturday, 9:00 a.m. - 3:00 p.m.
ATMs: Available 24/7

Central Park:
Drives: Monday - Friday, 8:00 a.m. - 6:00 p.m.; Saturday 9:00 a.m - 3:00 p.m.
Appointment and Lobby Walk-In Hours: Monday - Thursday, 9:00 a.m. - 5:30 p.m.; Friday, 9:00 a.m. - 6 p.m.; Saturday 9:00 a.m. - 3:00 p.m
ATMs: Available 24/7

Charlotte:
Appointment and Lobby Walk-In Hours: Monday - Thursday, 9:00 a.m. - 5:30 p.m.; Friday, 9:00 a.m. - 6 p.m.; Saturday 9:00 a.m. - 3:00 p.m
Video Teller: Available Monday - Friday, 8:00 a.m. - 6:00 p.m.; Saturday, 9:00 a.m. - 3:00 p.m.

Downtown Lansing:
Appointment and Lobby Walk-In Hours: Monday - Thursday, 9:00 a.m. - 5:30 p.m.; Friday, 9:00 a.m. - 6 p.m.; Saturday 9:00 a.m. - 3:00 p.m

East Lansing:
Appointment and Lobby Walk-In Hours:
Monday - Thursday, 9:00 a.m. - 5:30 p.m.; Friday, 9:00 a.m. - 6 p.m.; Saturday 9:00 a.m. - 3:00 p.m

Farm Lane:
Drives: Monday - Friday, 8:00 a.m. - 6:00 p.m.; Saturday 9:00 a.m - 3:00 p.m.
Appointment and Lobby Walk-In Hours:
Monday - Thursday, 9:00 a.m. - 5:30 p.m.; Friday, 9:00 a.m. - 6 p.m.; Saturday 9:00 a.m. - 3:00 p.m
ATMs: Available 24/7

Headquarters:
Drives: Monday - Friday, 8:00 a.m. - 6:00 p.m.; Saturday 9:00 a.m - 3:00 p.m.
Appointment and Lobby Walk-In Hours:
Monday - Thursday, 9:00 a.m. - 5:30 p.m.; Friday, 9:00 a.m. - 6 p.m.; Saturday 9:00 a.m. - 3:00 p.m
ATMs: Available 24/7

Marsh:
Drives: Monday - Friday, 8:00 a.m. - 6:00 p.m.; Saturday 9:00 a.m - 3:00 p.m.
Appointment and Lobby Walk-In Hours:
Monday - Thursday, 9:00 a.m. - 5:30 p.m.; Friday, 9:00 a.m. - 6 p.m.; Saturday 9:00 a.m. - 3:00 p.m
ATMs: Available 24/7

Mason:
Drives: Monday - Friday, 8:00 a.m. - 6:00 p.m.; Saturday 9:00 a.m - 3:00 p.m.
Appointment and Lobby Walk-In Hours:
Monday - Thursday, 9:00 a.m. - 5:30 p.m.; Friday, 9:00 a.m. - 6 p.m.; Saturday 9:00 a.m. - 3:00 p.m
Video Teller: Available Monday - Friday, 8:00 a.m. - 6:00 p.m.; Saturday, 9:00 a.m. - 3:00 p.m.
ATMs: Available 24/7

Meridian Crossing:
Drives: Monday - Friday, 8:00 a.m. - 6:00 p.m.; Saturday 9:00 a.m - 3:00 p.m.
Appointment and Lobby Walk-In Hours:
Monday - Thursday, 9:00 a.m. - 5:30 p.m.; Friday, 9:00 a.m. - 6 p.m.; Saturday 9:00 a.m. - 3:00 p.m
ATMs: Available 24/7

Monroe Center:
Appointment and Lobby Walk-In Hours:
Monday - Thursday, 9:00 a.m. - 5:30 p.m.; Friday, 9:00 a.m. - 6 p.m.; Saturday 9:00 a.m. - 3:00 p.m
ATMs: Available 24/7

Ortonville:
Appointment and Lobby Walk-In Hours:
Monday - Thursday, 9:00 a.m. - 5:30 p.m.; Friday, 9:00 a.m. - 6 p.m.; Saturday 9:00 a.m. - 3:00 p.m
Video Teller: Available Monday - Friday, 8:00 a.m. - 6:00 p.m.; Saturday, 9:00 a.m. - 3:00 p.m.
ATMs: Available 24/7

Sashabaw:
Video Teller: Available Monday - Friday, 8:00 a.m. - 6:00 p.m.; Saturday, 9:00 a.m. - 3:00 p.m.
Appointment and Lobby Walk-In Hours:
Monday - Thursday, 9:00 a.m. - 5:30 p.m.; Friday, 9:00 a.m. - 6 p.m.; Saturday 9:00 a.m. - 3:00 p.m
ATMs: Available 24/7

South Lansing:
Drives: Monday - Friday, 8:00 a.m. - 6:00 p.m.; Saturday 9:00 a.m - 3:00 p.m.
Appointment and Lobby Walk-In Hours:
Monday - Thursday, 9:00 a.m. - 5:30 p.m.; Friday, 9:00 a.m. - 6 p.m.; Saturday 9:00 a.m. - 3:00 p.m
ATMs: Available 24/7

Traverse City - Union St.:
Appointment and Lobby Walk-In Hours:
Monday - Thursday, 9:00 a.m. - 5:30 p.m.; Friday, 9:00 a.m. - 6 p.m.; Saturday 9:00 a.m. - 3:00 p.m
ATM: Available 24/7

West Side:
Drives: Monday - Friday, 8:00 a.m. - 6:00 p.m.; Saturday 9:00 a.m - 3:00 p.m.
Appointment and Lobby Walk-In Hours:
Monday - Thursday, 9:00 a.m. - 5:30 p.m.; Friday, 9:00 a.m. - 6 p.m.; Saturday 9:00 a.m. - 3:00 p.m
ATMs: Available 24/7

Holt:
Drives: Monday - Friday, 8:00 a.m. - 6:00 p.m.; Saturday 9:00 a.m - 3:00 p.m.
Appointment and Lobby Walk-In Hours:
Monday - Thursday, 9:00 a.m. - 5:30 p.m.; Friday, 9:00 a.m. - 6 p.m.; Saturday 9:00 a.m. - 3:00 p.m
Video Teller: Available Monday - Friday, 8:00 a.m. - 6:00 p.m.; Saturday, 9:00 a.m. - 3:00 p.m.
ATMs: Available 24/7

Sparrow Professional Building Branch:
Temporarily Closed

Oakland Center Branch:
Temporarily Closed

Union:
Temporarily Closed

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Coronavirus (COVID-19) Member Information

Coronavirus (COVID-19)
Member Information