Visa Security

Notify OU Credit Union before you travel. Providing us with this information helps protect you from fraudulent activity and will prevent your card(s) from being blocked in error. Click here to learn how to update your travel information.

Please note that your card may be blocked in certain countries where a high number of fraudulent transactions have taken place. Click here for a list of countries that your card may be blocked in.

Notify OU Credit Union before you travel. Providing us with this information helps protect you from fraudulent activity and will prevent your card(s) from being blocked in error. Click here to learn how to update your travel information.

Please note that your card may be blocked in certain countries where a high number of fraudulent transactions have taken place. Click here for a list of countries that your card may be blocked in.

For additional card security, OU Credit Union uses Visa's Fraud Alert Management to monitor your card activity to help identify and prevent fraudulent transactions. If card activity outside of your normal spending pattern takes place, Visa Fraud Alert Management will call to verify the charges.

Your OU Credit Union Visa Credit Card also includes ID Navigator Powered by NortonLifeLock. Which provides cardholders with the tools to help keep them informed of potential threats to their identity and act quickly should the unexpected happen.

For additional card security, OU Credit Union uses Visa's Fraud Alert Management to monitor your card activity to help identify and prevent fraudulent transactions. If card activity outside of your normal spending pattern takes place, Visa Fraud Alert Management will call to verify the charges.

Your OU Credit Union Visa Credit Card also includes ID Navigator Powered by NortonLifeLock. Which provides cardholders with the tools to help keep them informed of potential threats to their identity and act quickly should the unexpected happen.

Visa Card Lock puts the security and use of your OU Credit Union Visa Card in your hands by allowing you to lock and unlock your Visa card from ComputerLine® or the OU Credit Union Mobile app. By locking your card, no one will be able to make purchases - including authorized card holders. Recurring transactions using this card will not be declined.

Visa Card Lock puts the security and use of your OU Credit Union Visa Card in your hands by allowing you to lock and unlock your Visa card from ComputerLine® or the OU Credit Union Mobile app. By locking your card, no one will be able to make purchases - including authorized card holders. Recurring transactions using this card will not be declined.

Report a lost/stolen visa or fraudulent activity on an OU Credit Union Visa Card to OU Credit Union by calling 248-364-4708 or 800-766-6828 during business hours. If you are calling outside of business hours call 888-393-1172.

When you contact us please provide the following information regarding your last transaction: date, amount, and location.We also ask that you complete and return the Visa Fraud Affidavit.

Report a lost/stolen visa or fraudulent activity on an OU Credit Union Visa Card to OU Credit Union by calling 248-364-4708 or 800-766-6828 during business hours. If you are calling outside of business hours call 888-393-1172.

When you contact us please provide the following information regarding your last transaction: date, amount, and location.We also ask that you complete and return the Visa Fraud Affidavit.