If a biller is on hold, this indicates that the biller information will need to be updated in the "Pay Bills" tab, as there is information missing that would prevent successful transactions. This will be indicated by the biller being highlighted in yellow as an "On Hold Biller" in the "Pay Bills" tab.

Please note that scheduled transactions for an "On Hold Biller" will still be displayed under "Scheduled" transactions in the "Activity" tab. These will not process successfully, and the biller will need to be updated to ensure the transaction is successful.

It is recommended that you review your most recent billing statement from the creditor, and update the biller with the correct account number, address, or other payment details.