Due to a vendor issue, emails sent to MSUFCU between 1/30/26, 9:30 p.m. ET and 1/31/26, 12:30 p.m. ET, were not received. This has been corrected. We apologize for the inconvenience.
Fran's knowledge base comes from our designated OU Credit Union AI team. While Fran is powered by artificial intelligence, a team member creates every unique reply she gives. Our team gathers information from various sources and updates Fran regularly to ensure she can help members accurately and efficiently. One of the most important ways we improve Fran is through your feedback! You can leave feedback directly to Fran at the end of your conversation with her.
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