Due to a vendor issue, emails sent to MSUFCU between 1/30/26, 9:30 p.m. ET and 1/31/26, 12:30 p.m. ET, were not received. This has been corrected. We apologize for the inconvenience.
Fran is the Credit Unions's first virtual assistant. Fran is a chatbot, which is an artificial intelligence software that can support programmed conversation to answer member requests and questions. Fran is programmed by an internal Credit Union team.
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