Oakland University Credit Union

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Accounts

Branch Services

General

Loans

Visa

Can I stop a payment on a Visa card?

If your transaction was initially authorized by you with your Visa card, the payment is not considered fraudulent and is unable to be simply removed unless a dispute is processed. Before processing a dispute, we must allow the merchant 30 days to provide the product or service or 15 days to provide an agreed upon refund.

We recommend first reaching out to the merchant directly to inquire about canceling any purchases or authorizations, or to request a refund.

If the merchant is not able to help we can attempt to dispute the purchase on your behalf. If there are fraudulent purchases on your card, please contact us immediately.

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If you are using a screen reader or other auxiliary aid and are having problems using this website, please call 800-766-6828 for assistance. All products and services available on this website are available at all OU Credit Union full-service locations.

Equal Housing Opportunity

Federally Insured by NCUA

Equal Housing Opportunity

Federally Insured by NCUA

Equal Housing Opportunity

Federally Insured by NCUA

NMLS: 405297

Oakland University Credit Union accounts are held at Michigan State University Federal Credit Union where savings are federally insured to at least $250,000 by the and backed by the full faith and credit of the United States Government. APR = Annual Percentage Rate. APY = Annual Percentage Yield. and read our disclaimer regarding links to other sites.

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