Visa Fraud Alert Management is a service provided by our trusted vendor Falcon, who monitors card activity to help protect your accounts from fraud.

Here's How it Works
When unusual spending behaviors or transactions appear on your card, and our Fraud Alert Management team determines that a transaction needs additional review, you will first receive a text message asking you to confirm the transaction, asking "Yes" or "No". Fraud Alert text messages will typically come from these numbers:
• 32874
• 94209
• 23618

If no response is received, you will receive an automated call, typically from the following numbers:
• 866-809-2680
• 866-767-2432
• 855-887-3942
• 800-294-2147
• 844-201-8325
• 800-847-2383

Member security is a top priority at the Credit Union. If we are unable to contact you regarding the charges on your MSUFCU Visa, your card may be temporarily blocked to prevent any further unauthorized activity.

Helpful Reminders
• If you doubt the legitimacy of a call, please hang up and contact us.
• You will NEVER be asked to provide your full Visa card number or PIN..
• OU Credit Union will only request that you verify information that we already know.
• For the most current list of verified Visa Fraud Alert Management contact numbers please click Chat with Fran and type in 'fraud alert numbers'.

To explore additional fraud prevention topics, check out Visa Security in our Security Center or watch 'Fraud Prevention for your Finances' (see below), an educational Seminar Series webinar that covers vital account security strategies in under 60 minutes.